Prevent the repeat callout

Build a maintenance and defrost rota your team can actually follow.

Pick the equipment, set how busy the site is, then print a service-ready plan. It turns Craven’s troubleshooting checks into a wall schedule and tells you when the job has moved from staff maintenance to engineer work.

2 monthsCraven prevention note for condenser, drain and seal checks
Monthlysame checks in a busy kitchen
Livemonitoring, cleaning, filters and replacement product rails

01 / Choose equipment

The rota changes by equipment type. The engineer interval is deliberately editable because site contracts and risk levels vary.

Editable service prompt, not a made-up regulation.

02 / Staff tasks

Switch off anything that does not apply. Keep F-Gas, electrics and persistent faults for the engineer brief.

Plan signal

Staff rota
5 checks

This fridge plan uses Craven’s two-month prevention rhythm for condenser cleaning, drain flushing and door-seal checks.

Staff rhythmEvery 2 months
Defrost noteAuto daily
EngineerContract
Product railMonitoring

    Live thermometers and monitoring

    Category 3751 helps keep the rota tied to real temperature records.

    Live from our store

    Printable maintenance wall sheet

    Use this as a staff record and an engineer handover note. It is built to make the next service call shorter.

    Call Craven Cooling Browse products

    This is an operational planning tool. It does not diagnose faults, set a legal F-Gas interval, or replace a service contract. Refrigerant and electrical work belongs with a competent engineer.

    Email me this schedule or get a quote

    We can email your maintenance plan and quote servicing, monitoring or replacement kit from live Craven stock.

    Grounding

    • Craven’s fridge troubleshooter says condenser cleaning and drain flush belong on the rota every 2 months, monthly in a busy kitchen, with the door-seal paper test while you are there.
    • The same troubleshooting material says commercial fridges auto-defrost 2-4 times a day for 15-20 minutes, and emergency manual defrost is temporary 2-4 hour relief.
    • For ice machines, Craven’s troubleshooter says water filters should be changed every 6 months, more often in hard-water areas like South Wales.
    • Live rails use Store API categories 3751 thermometers and monitoring, 3945 cleaning chemicals, 3873 canopy filters and spares, and 765 upright fridges.

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