Commercial Sandwich, Salad & Grab-and-Go Display Buying Guide: The Complete UK Guide (2026)

Commercial Sandwich, Salad & Grab-and-Go Display Buying Guide: The Complete UK Guide (2026) — Craven Cooling

Commercial Sandwich, Salad & Grab-and-Go Display Buying Guide: The Complete UK Guide (2026)

A refrigerated sandwich, salad and grab-and-go display cabinet is the frontline chilled unit in every UK cafe, sandwich shop, hotel breakfast operation, transport hub, and convenience store. Since Natasha’s Law took effect on 1 October 2021, every pre-packaged salad, sandwich and grab-and-go item sold from a self-service display must carry full ingredient and allergen labelling — which creates a new cabinet specification problem: how much product can you stock without breaching label-space rules? This guide covers the only decisions that matter: counter-top vs low-deck vs full-height multideck, self-service vs staff-served, open-front vs glass-door energy cost (which can exceed £700/year in energy alone), temperature class H1 vs M2, and the multi-brand specification options stocked at Craven Cooling — including the value-tier Polar GP485.

Key Facts: Commercial Sandwich & Grab-and-Go Displays (UK, 2026)
  • Natasha’s Law compliance: every pre-packaged commercial sandwich, salad and wrap sold from a self-service display cabinet MUST carry full ingredients and 14 allergen labels. Pre-packaged salad definition: any chilled product in a sealed container sold as-is. Loose items (bulk salad bar) do not need PPDS labelling but must have allergen signage at counter. This is non-negotiable food law since 1 October 2021.
  • Temperature class (BS EN ISO 23953): grab-and-go sandwiches and salads run H1 temperature class: +2 to +8°C — standard chilled display. High-care prepared meals (risk foods, cooked-chilled, extended shelf-life lines) run M2 class: 0–7°C — stricter, costs slightly more to spec. Check your product risk assessment.
  • Capacity by linear metre: a 1 m-wide single-shelf counter-top sandwich display holds approximately 30–40 sandwiches per shelf. Four shelves = 120–160 SKUs at peak. Plan for actual stock rotation, not headline numbers.
  • Open-front vs glass-door energy impact: an open-front 1 m multideck can run £700–£1,200 per year MORE in energy costs than a glass-door equivalent at 25°C ambient. Night blinds cut that by 30–50%. Open-front is visual-merchandising theatre; glass doors are profit protection.
  • F-Gas compliance: new cabinets use R290 (propane, GWP 3) or R600a (isobutane, GWP <1) refrigerant. Virgin HFC with GWP >2500 banned from 1 January 2020. Confirm refrigerant in writing on all orders.
  • UK price tiers (ex VAT, April 2026): entry counter-top sandwich £700–£1,500; mid-range compact multideck £1,500–£3,000; pro full-height multideck £3,000–£6,000; specialist bespoke/drop-in £6,000+.
  • LED lighting standard: warm white 3000K LEDs improve fresh-product colour rendition and boost customer impulse. Cool white (5000K) makes salad look tired. Non-negotiable for premium positioning.
  • Glass door auto-close mechanisms: standard-spec magnetic or gravity-close doors reduce air-loss and energy waste. Soft-close dampers add £150–£300 but cut noise and staff fatigue in high-traffic cafes.

The grab-and-go display is the most profitable piece of kit in a cafe or sandwich shop — and the one most consistently under-specified. Food service managers buy on cost-per-unit; cafe owners buy on footfall impulse potential; nobody runs the Natasha’s Law compliance maths or the energy-cost spreadsheet. The result: badly stocked cabinets that breach food law, high-energy open-front displays costing £1,000 a year to run, and missed stock-rotation targets because the cabinet holds 200 items but the labelling space only carries 40 unique SKUs.

This guide is written for the trade buyer making that decision: cafe manager, sandwich shop ops, hotel breakfast planning, transport hub operations, contract catering, hospital/college foodservice, or convenience store buyer. We cover what Natasha’s Law actually mandates, how the open-front vs glass-door energy split works in practice, which cabinet type suits which operation, and the multi-brand specification options available from Craven Cooling — from budget Polar through to Williams and Cossiga premium. Browse the full Craven Cooling refrigeration range when you’re ready to spec.

In this guide ↓
  • Key facts and 2026 UK compliance reference numbers
  • Natasha’s Law PPDS labelling and cabinet spec implications
  • The three structural decisions: counter-top vs low-deck vs full-height multideck
  • Self-service vs staff-served operational split
  • Open-front vs glass-door energy analysis
  • UK price tiers for all cabinet types
  • Multi-brand stocked products at Craven Cooling — Polar, Williams, Tefcold, Cossiga, Frost-Tech
  • Year-one total cost of ownership worked example
  • UK food law and energy compliance checklist
  • Installation and use checklist
  • FAQ — eight buyer-objection questions answered
£1,442 Polar GP485 G-Series Multideck 744 L grab-and-go fridge (ex VAT)
1 Oct 2021 Natasha’s Law: every PPDS sandwich/salad MUST carry full allergen labelling
120–160 SKUs in a 1 m single-shelf counter-top sandwich display (4 shelves)
⚖️
Natasha’s Law: the food-law reality every grab-and-go cabinet buyer must know From 1 October 2021, UK food law (retained FSA guidance under the Food Safety Act 1990) requires every pre-packaged deli salad, sandwich, wrap, or prepared meal sold from a self-service display cabinet to carry full ingredient declaration AND a complete list of the 14 major allergens (cereals, eggs, milk, molluscs, mustard, peanuts, sesame, shellfish, soy, sulfites, tree nuts, celery, fish, lupins). The label must be legible and immediately visible on the product. This is a strict liability offence — the operator is legally responsible regardless of supplier. Cabinet spec implications: product size matters. A small deli pot holds a 50 mm × 50 mm label. A baguette is harder. Pre-wrapped sandwiches in clear film allow small labels. Bulk salad bins do NOT trigger PPDS labelling (use allergen signage at counter instead, but allergen risk still sits with you). Plan your cabinet stock around actual label space, not headline volume.
£20K Typical FSA enforcement fine for unlabelled PPDS food at point of sale

Decision 1: Cabinet Type — Counter-Top vs Low-Deck vs Full-Height Multideck

The physical form of your display determines footfall, stock capacity, and staff workflow. Get this wrong and you’re stuck with it for a decade.

Table: Sandwich & Grab-and-Go Cabinet Types (UK 2026)
Cabinet type Height Typical capacity Best for
Counter-top sandwich display 600–700 mm 40–80 items Cafe counter, small sandwich shop, hotel breakfast buffet
Low-deck salad/sandwich unit 900–1,100 mm 150–250 items Front-of-counter impulse, cafeteria, contract catering, transport hub
Full-height multideck 1,800–2,000 mm 400–600 items Busy cafe, sandwich shop, deli, food court anchor
Drop-in built-in unit Custom 400–800 mm 80–150 items Bespoke counter integration, hotel grab-and-go, premium brand positioning
Mobile impulse fridge 900–1,200 mm 100–200 items Festival stall, market pitches, pop-up cafe, event catering
Counter-top rules for small cafes Counter-top sandwich displays are space-efficient but heat-sensitive. Position away from direct sunlight, kitchen pass heat, and customer traffic patterns. A 600 mm-wide unit in a 25°C kitchen ambient will run 2–3°C warmer inside than a full-height multideck in the same space — plan product shelf-life accordingly. Night blinds are essential if positioned near windows.

Decision 2: Self-Service vs Staff-Served — The Operational Split

Self-service grab-and-go cabinets drive impulse sales but demand strict temperature and hygiene control. Staff-served deli cabinets protect product but slow throughput at peak.

Factor Self-service (glass-door or open-front) Staff-served (tray-display or back-of-counter)
Customer impulse High — product visible, grab-and-go Lower — queuing required, staff interaction
Stock rotation risk Higher — older items fall to back Lower — staff pulls FIFO stock
Cross-contamination risk Higher — customer hands, breathing, heat from door opens Lower — staff-controlled, gloved handling
Temperature variance 2–4°C swings per door open cycle Stable +2 to +8°C (closed cabinet)
Labour cost Lower — no staff attendance needed Higher — dedicated staff, peak-window scheduling
Best for Busy cafes, transport hubs, high-turnover operations Sandwich shops, delis, contract catering, quality-focused brands

Decision 3: Open-Front vs Glass-Door — The Energy Cost Split

This is the number nobody publishes but every cafe operator should know: open-front display cabinets cost £700–£1,200 per year MORE to run than glass-door equivalents.

The energy maths: an open-front 1 m sandwich display (1,000 mm wide × 900 mm deep × 1,200 mm tall) exposed to a 25°C ambient kitchen must run continuous active refrigeration to maintain cold curtains and temperature zones. The compressor runs roughly 70–80% of the time. A glass-door equivalent in the same space runs the compressor 30–40% of the time because the door seal eliminates air-loss. Running 240 watts continuous at 70% duty vs 120 watts at 35% duty, across a year at UK non-domestic electricity rates (27p/kWh average 2026), costs £700 more to run open-front. If your cafe runs 16 hours a day (90% of day, 100% of night), that gap widens to £1,000+. Night blinds on open-front cabinets cut overnight energy waste by 30–50%.
Table: Open-Front vs Glass-Door Energy & Operating Cost (UK 2026)
Factor Open-front Glass-door
Visual merchandising Premium — unobstructed product view Good — reflection can hide back stock
Year-one energy cost (1 m unit) £900–£1,200 per annum £200–£300 per annum
Temperature stability ±3°C swings per customer pass ±0.5°C — stable within spec
Condensation risk High — cold product meets warm air Low — sealed environment
Night blind option £200–£400 extra; saves 30–50% overnight energy Not needed — door is the blind
5-year TCO delta +£3,500–£5,000 additional energy cost Baseline (better ROI)
Best for Premium deli, high-footfall cafe willing to pay energy premium Sandwich shop, cafe, hospital, college foodservice (cost-conscious)

Five Cabinet Types by Use Case

Counter-Top Sandwich

From £700 ex VAT
  • 600–700 mm tall
  • 40–80 item capacity
  • Self-service glass door
  • Best: small cafe, hotel breakfast

Low-Deck Salad Unit

From £1,500 ex VAT
  • 900–1,100 mm tall
  • 150–250 item capacity
  • Front-of-counter impulse positioning
  • Glass door standard, open-front premium

Full-Height Multideck

From £2,500 ex VAT
  • 1,800–2,000 mm tall
  • 400–600 item capacity
  • Self-service or back-of-counter
  • Open-front or glass-door options

Drop-In Built-In

From £3,000 ex VAT
  • Custom height (counter integration)
  • 80–150 item capacity
  • Premium positioning
  • Tefcold or Williams build

Mobile Impulse Fridge

From £1,200 ex VAT
  • 900–1,200 mm tall
  • 100–200 item capacity
  • Wheeled, portable
  • Festival, market, event use

UK Grab-and-Go Cabinet Buying Tiers (April 2026)

Pricing splits into four tiers. The middle two cover 85% of UK cafe, sandwich shop, and contract catering deployments.

Entry / Compact £700–£1,500 Counter-top sandwich, 40–80 items, R290/R600a, glass door.
Mid / Low-Deck ★ £1,500–£3,000 Low-deck or compact multideck, 150–250 items, glass-door standard, Polar/Tefcold.
Pro / Full Multideck £3,000–£6,000 Full-height multideck, 400–600 items, glass or open-front, Williams/Cossiga.
Specialist / Bespoke £6,000–£12,000 Drop-in built-in, remote display, colour/door custom, hotel-grade positioning.

Multi-Brand Sandwich & Grab-and-Go Cabinets Stocked at Craven Cooling

Stocked April 2026. All units use R290 or R600a refrigerant (GWP ≤3) — fully future-proofed for F-Gas. Prices ex VAT.

Value / 744 L Multideck
Polar G-Series GP485 Multideck Glass-Door Fridge 744 L
£1,442 ex. VAT — Craven price R290 — F-Gas ready
  • 744 L gross capacity / ~550 L net working
  • 8 shelves × 1,050 mm wide display
  • External: 1,050 × 730 × 1,430 mm
  • Temperature: +2 to +8°C (H1 class)
  • Refrigerant: R290 propane (GWP 3)
  • Power: 230W / 220-240V single phase
  • Energy: ~2.8 kWh/24h, EEI 62
  • LED lighting, dual glass doors, automatic close

The best-value grab-and-go multideck in the UK market April 2026. Eight shelves hold approximately 500–550 grab-and-go items at peak. Dual glass doors with magnetic auto-close reduce energy loss vs open-front. R290 refrigerant future-proofs against F-Gas servicing costs. Fits transport hubs, cafeteria lines, sandwich-shop backup stock. LED warm white (3000K) standard. Built by Polar (Sweden), stocked at Craven Cooling.

View Polar GP485 →
Premium / Counter-Top
Williams Gemini Compact Counter-Top Sandwich Display
£1,250 ex. VAT — indicative lead-gen R600a — British engineering
  • 280 L capacity / compact benchtop
  • 2 shelves × 600 mm wide
  • 40–60 sandwich/salad items
  • Temperature: +2 to +8°C (H1 class)
  • Refrigerant: R600a isobutane (GWP <1)
  • Power: 185W / single phase
  • LED warm-white (3000K) standard
  • Glass front door, magnetic auto-close

Counter-top workhorse built in the UK by Williams (Leicester). Purpose-designed for cafes, hotel breakfast buffets, and small sandwich shops. Two-shelf design minimises staff reach distance. Glass door reduces temperature variance vs open-front. R600a future-proofs the unit through 2030 servicing. Williams known for UK-based parts availability and service reputation.

Enquire about Williams Gemini →
Premium Hotel / Drop-In
Cossiga Premium Drop-In Salad & Grab-and-Go Cabinet
£4,200 ex. VAT — indicative lead-gen R600a — Italian premium
  • Custom height 400–800 mm (counter integration)
  • 450–600 L capacity options
  • Bespoke glass tint, edge profile
  • Temperature: 0 to +8°C (M2 high-care capable)
  • Refrigerant: R600a (GWP <1)
  • Soft-close glass doors standard
  • Remote condenser option available
  • Warm-white LED with dimmable option

Premium Italian-built drop-in cabinet designed for 5-star hotel grab-and-go, restaurant deli, and upmarket sandwich shops. Cossiga specialises in bespoke sizing and integration into customer counter designs. Capable of M2 temperature class (0–7°C) for high-care cooked-chilled meals. Soft-close doors reduce noise; remote condensers allow kitchen-mounted cooling with display-side heat evacuation. Premium pricing reflects build quality and UK service support.

Enquire about Cossiga →
UK-Built / Open-Front
Frost-Tech SDU Open-Front Sandwich Display 1.5 M
£2,800 ex. VAT — indicative lead-gen R290 — UK engineering
  • 900 L capacity / open-front design
  • 4 shelves × 1,500 mm wide
  • 300–400 item capacity
  • Temperature: +2 to +8°C (H1 class)
  • Refrigerant: R290 (GWP 3)
  • Power: 360W average (open-front)
  • LED warm white standard
  • Optional night blinds (cuts 40% night energy)

UK-built open-front sandwich display by Frost-Tech (Midlands). Designed for premium visual-merchandise positioning in sandwich shops and delis. Open-front design drives impulse but incurs higher energy cost (£700–£1,000/year vs glass-door equivalent). Built-in night-blind track standard; retrofittable blind units save 30–50% of overnight energy waste. R290 refrigerant. Frost-Tech known for responsive UK service and parts availability.

Enquire about Frost-Tech SDU →
Value / Tefcold Legacy
Tefcold Range Grab-and-Go Display (Various Sizes)
£900–£2,400 ex. VAT — range dependent R290/R600a — F-Gas ready
  • 200–700 L capacity range
  • Counter-top to full-height options
  • 1–4 shelf configurations
  • Temperature: +2 to +8°C (H1 class)
  • Refrigerant: R290 or R600a standard
  • LED lighting standard
  • Glass or open-front doors
  • Danish engineering, global parts supply

Tefcold (Denmark) entry-to-mid range grab-and-go displays. Widely deployed across UK sandwich shops, cafes, and contract catering operations. Available in multiple sizes from 200 L counter-top through to 700 L multideck. R290/R600a standard (F-Gas compliant). Known for competitive pricing and extensive spare-parts availability. Covers 70% of mid-market cafe deployment profiles.

Enquire about Tefcold range →

Total Cost of Ownership — Year One Worked Example

Example: Low-Deck Glass-Door Sandwich Display (1.2 m wide) in a Busy Cafe
Unit cost: £2,100 ex VAT
VAT @ 20%: £420
Delivered total: £2,520
Installation labour (4 hours @ £50/hr): £200
Waste/commissioning: £50
Energy cost (16 hrs/day at 25°C ambient): £250 per annum
Maintenance (annual gas check, seal service): £120 per annum
Year-one total cost of ownership: £3,140 — Fixed £2,770 + Running £370
Cost recovery window A £2,100 low-deck sandwich display in a cafe turning 150+ covers per service recovers capital cost in 12–18 months through improved impulse-purchase capture (typical lift: 15–25% higher sandwich/salad sales vs back-of-counter staff-served operation). Energy cost is secondary to sales uplift in the payback calculation.

UK Compliance & Specification Checklist

  • ✓ Natasha’s Law PPDS labelling (1 Oct 2021 onwards): Cabinet must accommodate product labels on every item. Test-fit labelled samples before purchase. Pre-wrapped sandwiches are easier to label than bulk salad bins.
  • ✓ Temperature class: Confirm H1 (+2 to +8°C) for general grab-and-go OR M2 (0–7°C) for high-care cooked-chilled meals. Check your food risk assessment first.
  • ✓ Refrigerant F-Gas: Order must specify R290 (propane, GWP 3) or R600a (isobutane, GWP <1). Do NOT accept R404A, R422D, or R134a. Confirm in writing on the purchase order.
  • ✓ Glass door spec: Any glass front must be BS EN 12150 toughened safety glass. Fractures into harmless particles, not dangerous shards. This is a legal safety requirement.
  • ✓ LED lighting (warm white 3000K minimum): Cool white (5000K) makes fresh product look tired. Warm white boosts visual appeal and impulse purchase rates. Non-negotiable for retail positioning.
  • ✓ Energy label — EU Energy Labelling Regulation 2021/340: Cabinet must carry a QR-linked energy label (Fiche + Product Datasheet). Confirm before delivery. Check EEI rating (target <70 for modern units).
  • ✓ BS EN ISO 23953 compliance: Commercial refrigeration equipment safety and energy-efficiency standard. Any unit stocked in the UK must meet this. Verify on technical datasheet.
  • ✓ Environmental Health Officer (EHO) records: Keep temperature logs if displaying high-care PPDS meals. Daily min/max checks maintain food-safety audit trail. Digital data loggers are standard-spec now.
  • ✓ Installation location: Avoid direct sunlight, kitchen pass heat, customer traffic congestion, and door swing zones. Ambient temperature directly impacts running cost and product shelf-life.

Installation & Use Checklist

  • → Site survey before order: Measure door widths, ceiling height, power outlet distance, ambient temperature range (kitchen vs dining area). Confirm floor loading (multideck cabinets weigh 150–250 kg full).
  • → Delivery & positioning: Confirm unit is positioned on level floor and allowed 50 mm clearance on top and rear for condenser air circulation. Check gas pipe routing if remote-condenser model.
  • → Electrical safety: Plug into a dedicated 16A socket. Do NOT use extension cords or multi-outlet strips. Confirm supply is 220-240V single phase (standard UK).
  • → Cool-down period: Allow 4–6 hours before loading product after installation. Refrigeration system needs time to equilibrate.
  • → Daily temperature check: Log min/max at start of service and close-down. Target +2 to +8°C. If wandering outside range, contact service provider. Food safety audit depends on this record.
  • → Stock rotation (FIFO): Place new stock at back; customer/staff pull from front. Sandwich/salad shelf-life is 3–5 days. Remove unsold items daily.
  • → Weekly cleaning: Glass doors, shelf trays, drain pan. Use warm soapy water. Dry completely to avoid mould. Check drain is not blocked.
  • → Annual service: Gas pressure check, seal inspection, condenser coil clean. Budget £120–£180 per annum. Document all service visits for audit trail.
  • → Night blind operation (if installed): Close blinds at close-of-service to reduce overnight energy loss. Open before opening hours. Saves 30–50% of night-time running cost on open-front units.
Ready to spec a grab-and-go cabinet for your cafe or sandwich shop? Craven Cooling stocks Polar, Williams, Tefcold, Cossiga, and Frost-Tech. Multi-brand specification to match your operation. Browse cabinets at Craven Cooling Call 01792 732702

Related Buying Guides

Other refrigeration cabinets for food service:

Multideck Glass-Door Fridges

Full-height general-purpose display
  • Open-front vs glass-door energy analysis
  • Capacity planning for retail
  • Temperature class H1 vs M2

Serve-Over Counter Fridges

Deli & butcher counter displays
  • Staff-served glass-front design
  • Sandwich bar and deli-specific spec
  • Cold-snap zone control

Cake & Pastry Displays

Bakery cabinet spec
  • Non-refrigerated dry-showcase options
  • Chilled bakery displays
  • Temperature for moisture control

Fish & Meat Counters

High-care chilled food
  • M2 temperature class (0–7°C)
  • Meat-specific hygiene design
  • Segregation requirements

Ice Maker & Blast Chiller

Speed-chill equipment
  • Cooked-chill production spec
  • HACCPtraceability in PPDS food prep
  • R290/R600a future-proofing
See it live
Grab-and-go impulse coolers — in stock now
Browsing the whole range? See every option in this category → or call 01792 732702.
Key Takeaway

The refrigerated sandwich, salad and grab-and-go display cabinet is the frontline chilled unit in every UK cafe, sandwich shop, and convenience store. Since Natasha's Law (1 October 2021), every pre-packaged sandwich, salad or wrap sold from a display cabinet must carry full ingredient and allergen labelling — which forces cabinet specifications to account for label space, not just headline volume. The core decisions are structural (counter-top vs low-deck vs full-height multideck), operational (self-service vs staff-served), and energy-management (open-front vs glass-door). Open-front cabinets cost £700–£1,200 per year MORE to run than glass-door equivalents. F-Gas rules (from 1 January 2020) ban virgin HFC refrigerants with GWP greater than 2500, which forces specification of R290 or R600a units. Craven Cooling stocks a multi-brand range spanning Polar (value), Williams and Tefcold (mid-market), Cossiga (premium hotel), and Frost-Tech (UK-built open-front) — each matched to specific cafe and sandwich-shop operational profiles. Plan for actual stock rotation, Natasha's Law compliance, and energy cost, not headline capacity numbers.


Frequently Asked Questions

What is Natasha's Law and why does it affect my cabinet spec? ▼

Natasha's Law (in force 1 October 2021) requires every pre-packaged deli sandwich, salad, wrap, or prepared meal sold from a self-service display cabinet to carry a full ingredient list and the 14 major allergen labels. The label must be legible and immediately visible. This creates a practical cabinet specification problem: a 100-item sandwich display needs 100 distinct label zones. Choose units with adequate shelf depth and tray design to accommodate label placement. Bulk salad bins do NOT trigger PPDS labelling if serving loose items, but allergen signage at the counter is still your legal responsibility.

What is the difference between H1 and M2 temperature class? ▼

H1 (high-temperature chilled): +2 to +8°C. Covers general grab-and-go sandwiches, salads, drinks, dairy, some prepared meals with short shelf-life. M2 (medium-temperature chilled): 0–7°C. For high-care cooked-chilled foods, extended shelf-life prepared meals, products with higher food-safety risk (RTE seafood, cooked meats). M2 runs the compressor slightly harder (costs 10–15% more to run) but provides safety margin for longer shelf-life products. Check your food risk assessment; most cafe sandwich/salad displays run H1.

Why does open-front cost so much more to run than glass-door? ▼

Open-front cabinets have no door seal. The compressor must run continuous active refrigeration to maintain cold curtains and temperature zones against warm ambient air infiltration. In a 25°C kitchen, the compressor runs 70–80% of the time. A glass-door equivalent in the same space runs 30–40% of the time because the door seal eliminates air-loss. Running 240W continuous at 70% duty vs 120W at 35% duty, across a year at UK non-domestic electricity rates (27p/kWh average), costs £700+ per year more. Night blinds on open-front units save 30–50% of overnight energy waste if closed after service. The visual-merchandising premium of open-front is real — but factor energy cost into the ROI calculation.

What is F-Gas and why should I care? ▼

F-Gas (UK retained EU Regulation 517/2014) bans the use of virgin HFC refrigerants with GWP greater than 2,500 from 1 January 2020. That includes R404A (GWP 3,922) and R422D (GWP 2,729) — common in commercial units sold until around 2020. If your cabinet runs one of these, replacement gas is now restricted to recycled HFC (permitted until 2032) and costs 5× more than virgin. New cabinets MUST use R290 (propane, GWP 3) or R600a (isobutane, GWP <1) — both natural refrigerants with no phase-out date. Confirm refrigerant in writing on every order. Modern units (Polar, Williams, Tefcold, Cossiga) are all R290 or R600a standard.

How many sandwiches will fit in a 1.2 m low-deck sandwich display? ▼

A 1.2 m wide × 900 mm deep × 1,100 mm tall low-deck glass-door sandwich display with 3 shelves holds approximately 30–40 items per shelf = 120–150 SKUs at peak. Capacity depends on actual product size, packaging, and label placement. Baguettes take more space than wrapped sandwiches. Always test-fit a sample stock rotation before commissioning. Plan for FIFO (first-in-first-out) rotation and daily product pulls. Actual turnover rate matters more than headline capacity — a 150-item cabinet that turns stock 3× per day handles 450 SKU-passes; a cabinet that sits for 2 days holds only 75 daily passes.

Can I put a sandwich display in direct sunlight? ▼

No. Direct sunlight on the glass will warm the cabinet interior and force the compressor to work harder (adding 20–30% to energy cost). It also creates a greenhouse effect on the product, accelerating spoilage. Position the cabinet away from south/west-facing windows, away from kitchen pass heat sources, and away from external doors. If sunlight is unavoidable, install a night blind (saves night energy too) and monitor daily temperature logs. Counter-top units are particularly susceptible to solar gain — move to the shadiest corner of the cafe if possible.

What is the lead time for stocked vs custom cabinets? ▼

Stocked units (Polar GP485, Williams Gemini, Tefcold standard range) ship from Craven Cooling in 5–10 working days. Factory-spec units with custom colour, door configuration, or remote-condenser layout typically run 4–8 weeks from order. Bespoke drop-in cabinets (Cossiga integration) run 8–12 weeks. Plan procurement 8–12 weeks ahead if custom spec. If launch date is fixed, order a stocked unit and swap it later if budget allows — minimises risk of service-window delays.

How often does the cabinet need servicing? ▼

Annual service minimum: gas pressure check, seal inspection, drain cleaning, condenser coil dust removal. Budget £120–£180 per service call. If the cabinet runs continuously (16 hours/day or more) or displays high-care PPDS food, consider biannual services (spring refresh + autumn check). Document every service visit — this creates an audit trail for food-safety inspection. If temperature drops outside spec between services, contact your engineer immediately. Compressor failure costs £800–£2,000 in parts and labour.